Option 1
Zoom
Most polished feature set; standalone subscription.
Best for
External meetings (clients, sales calls), webinars, large all-hands, regulated industries needing Zoom-specific compliance.
Pros
- Most reliable connection quality (Zoom's bandwidth handling is still best-in-class)
- Polished features: breakout rooms, polls, hand-raise, virtual backgrounds, captions
- Zoom AI Companion (free with paid plans) — meeting summary, action items, search
- Webinar product (separate SKU) for events up to 50,000 attendees
- Strong third-party app ecosystem (Otter, Krisp, Loom integrations)
- Phone product (Zoom Phone) for full unified comms
Cons
- Pro plan $14/seat/mo on top of whatever workspace you already pay for
- Free tier capped at 40 minutes for 3+ participants
- Outside Zoom's main domain (compliance, IT) integration is OK but not seamless
- Past security history (zoombombing era) still informs some IT policies